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Why Data Backup And Recovery Is Important In Healthcare
The importance of data backup and recovery in healthcare becomes clear the moment patient information is lost, locked, or made inaccessible. Medical environments rely on constant access to accurate data, and even a short disruption can interfere with patient care and operational continuity. Savy providers rely on structured backup and disaster recovery strategies to maintain access to much-needed systems during unexpected events. Healthcare organizations also depend on specialized...
Why Construction Companies Need Reliable IT Support
The demand for IT support for construction has grown as job sites and offices rely on connected systems to manage daily operations. Construction firms depend on real-time data, communication tools, and project management platforms to keep work moving forward. Companies can turn to dependable IT services to keep these systems functioning across multiple locations. Firms working within architectural and engineering environments face additional complexity due to design software, file...
Who Really Needs Managed IT Services? Industries That Benefit The Most
Especially when internal systems start to strain under daily demands, businesses want to know who needs managed services the most. The answer becomes clear once downtime, security threats, and operational gaps begin to affect performance. Organizations that want to stay competitive are increasingly turning to managed IT services as a long-term strategy rather than a temporary fix. Companies can also rely on advanced data center solutions to support growth and maintain uptime across...
What Are Managed IT Support Services?
It’s important for businesses to know what managed IT support services include and how they differ from traditional technical help. Instead of reacting to problems after they occur, this approach focuses on consistent system oversight and long-term performance. Companies turn to structured managed IT services to maintain stability without relying solely on internal teams. Organizations of all sizes also depend on reliable IT services to keep daily operations running without disruption....
The Role Of IT Support In Modern Law Firms
The importance of IT support for law firms continues to grow as legal practices rely more heavily on digital systems for daily operations. From case management to secure communication, technology now sits at the center of how firms function. Experienced legal practices turn to managed IT services to maintain consistent performance without overextending internal resources. Firms handling sensitive client matters often depend on specialized solutions built for attorneys and legal...
92% of Organizations Hit by Credential Compromise from Social Engineering Attacks
More than nine in 10 (92%) organizations experienced an average of six credential compromises caused by email-based social engineering attacks in 2023, according to a new report by Barracuda. Scamming and phishing continued to make up the vast majority (86%) of social engineering attacks last year. There were some notable trends in how attackers are targeting users via social engineering techniques: Conversation hijacking: This is where attackers compromise business accounts through...
Impersonation Scams Net Fraudsters $1.1bn in a Year
Impersonation fraud losses have surged three-fold over the past three years to exceed $1.1bn in 2023, according to new figures from the Federal Trade Commission (FTC). The consumer protection agency revealed yesterday that it received 330,000 reports of business impersonation scams and nearly 160,000 reports of government impersonation last year – amounting to half the fraud reports lodged with it in the period. Over the period 2020-2023 the share of email and text-based scams rose sharply,...
Report Links ChatGPT to 1265% Rise in Phishing Email
The SlashNext State of Phishing Report 2023 has unveiled a concerning trend in the cybersecurity landscape, revealing a 1265% surge in malicious phishing emails since Q4 2022. The annual report, compiled by SlashNext Threat Labs, encompasses an analysis of threats observed across email, mobile and browser channels over 12 months, from Q4 2022 to Q3 2023. The report also emphasized a noteworthy 967% increase in credential phishing attacks. Patrick Harr, CEO of SlashNext, has attributed these...
NY Law Firm Pays $200K Over Healthcare Data Security Failures
As a result of an investigation by the New York Attorney General’s Office, the law firm is required to pay $200K and implement enhanced data security measures. The office of New York Attorney General Letitia James announced a $200,000 settlement with law firm Heidell, Pittoni, Murphy, & Bach LLP (HPMB) for failing to implement proper healthcare data security measures. The law firm represents a variety of New York City area hospitals and maintains protected health information (PHI). HPMB’s...
White House Launches National Cybersecurity Strategy
The Biden-Harris administration has published its National Cybersecurity Strategy which aims to provide guidelines regarding how companies in the US allocate roles, responsibilities and resources in cyber space. The Strategy shifts the burden of cybersecurity from individuals, small businesses and local governments to technology firms. It also pushes towards a realignment of incentives to favor long-term investments in a bid to find a balance between existing and future threats. Five pillars...
Cybersecurity Experts Warn Against Valentine’s Day Romance Scams
Several US government agencies and non-profits have warned individuals against romance scams connected with Valentine’s Day.
Just Half of Firms Have Sufficient Cybersecurity Budget
Only 49% of organizations based in EMEA and the US believe they have sufficient budget to meet their current needs, with many claiming funding may actually decrease in 2023, according to Neustar Security Services. The cloud security vendor polled senior IT and security professionals from six markets across the US and EMEA to better understand their cyber-risk challenges. It found budget to be a pressing concern, with over one in 10 (11%) respondents claiming they only had enough to protect...
Web App and API Attacks Surge 257% in Financial Services
The volume of web application and API attacks detected over the past 12 months surged by 3.5 times year-on-year in the financial services sector, the highest of any vertical, according to Akamai. The cloud security vendor’s latest State of the Internet report, Enemy at the Gates, is based on analysis of global customer traffic during the period October 01 2021 to September 26 2022 . The growth in threats targeting web apps and APIs is reflective of the increasing investment financial...
Companies Spend $1197 Per Employee Yearly to Address Cyber-Attacks
Companies pay an average of $1197 per employee yearly to address successful cyber incidents against email services, cloud collaboration apps or services and browsers. Security researchers at Perception Point shared the findings with Infosecurity before publishing them in a new white paper this month. According to the new data, the above figures exclude compliance fines, ransomware mitigation costs and losses from non-operational processes, all of which can cause further spending. The survey,...
CISA Publishes Multi-Factor Authentication Guidelines to Tackle Phishing
The Cybersecurity and Infrastructure Security Agency (CISA) has published two fact sheets designed to highlight threats against accounts and systems using certain forms of multi-factor authentication (MFA). “CISA strongly urges all organizations to implement phishing-resistant MFA to protect against phishing and other known cyber-threats,” the Agency wrote, commenting on the news. The first of the two documents describes multiple methods threat actors have used to gain access to MFA...
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FAQ
Frequently Asked Questions
How soon can you start?
Usually we are able to start the on-boarding process the next day after we get an approval from our client. Depending on your specific case the on-boarding can take from 1 to 4 weeks.
Do you monitor systems 24/7?
Yes, our IT support system administrators and network monitoring systems watch over the network 24/7 and identify issues before they turn into bigger problems. We identify and monitor all mission critical systems and applications for our clients.
Do your technicians maintain current vendor certifications?
Yes, our Systems Administrators hold various industry certifications and are required to keep their technical skills current through on-going training.
Do you require contracts?
No, we do not require service commitment time period in order to provide services.
Do you do Microsoft Office 365 migrations?
Yes, we have done numerous Office 365 migrations for many businesses. We are a certified Microsoft Partner and a certified Office 365 provider.
How long does it take to speak with IT System Administrators?
We offer 24/7 support. If an emergency problem arises, we respond to our clients’ support needs, including on weekends. If it is a non-urgent service request, our client coordinators will open a ticket and a follow up will be made during normal business hours 8:00AM-5:00PM. On average our response time is 5 minutes. Our IT systems administrators are extremely fast at replying to emails and talking calls.
What are Managed IT Services (MSP)?
Managed IT services are the practice of outsourcing a company’s IT support needs to a third party organization that specializes in these services. It is a pro-active approach to managing the IT infrastructure of any company that has more than a handful of computers. Organizations usually delegate IT operations to Managed IT Service Providers (MSPs) to address those types of responsibilities. This model is an alternative to the more reactive, break-fix or on-demand outsourcing model. InVision Technology Solutions offers 4 different Managed Service Plans along with break-fix options for small and medium sized companies in the Phoenix Metro area.
Can I get a quote over the phone?
Yes, we can provide an estimate based on your current infrastructure. We need to collect some information about your company and we can give you an estimate over the phone. This process usually takes about 15 minutes.
Do you have written, guaranteed response time?
Yes, we guarantee a 1hr response time for all our managed service clients, however usually it is less than 10 minutes. It is written in our service agreements.
Do you keep track of IT inventory?
Yes, for clients on our managed service plans, we have developed a system which provides detailed information about their IT infrastructure for all systems covered by their plan, including all digital and physical assets.
Are your IT technicians US based?
Yes, all our IT consultants are in the Phoenix Metro Area. Every client has two dedicated engineers assigned and they are all based locally
Do you sell Cisco hardware?
Yes, we are a Select Certified Cisco Partner. We resell and support Cisco products.
TESTIMONIALS
What People Are Saying
After searching for months for a full-service IT solution and support provider, we found InVision Technology Solutions four years ago. Since that time, InVision, and its President, Sandra Juarez, have helped improve the many facets of our IT infrastructure, accommodating company growth, and in a manner that provides excellent service and protects our Company. InVision employees are knowledgeable, staying up to date on the ever-changing IT industry and, overall, its services fit well within our Company budget. I highly recommend InVision Technology Solutions as a full-service, IT solution and support provider.
As a medical practice, we heavily rely on technology and quick access to our data in order to provide the best care to our patients. Since we hired InVision Technology Solutions, over 10 years ago, we felt like we finally could focus entirely on patient care rather than being distracted by constant IT issues. They are reliable, professional and knowledgeable. Not only they address issues at hand, but they anticipate, prepare and address potential IT threats before they can hinder our operations.
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Scottsdale Office
9316 E Raintree Dr #120,
Scottsdale, AZ 85260
Billing Office
14362 North Frank Lloyd Wright Boulevard
Suite 1000
Scottsdale, AZ 85260
Office Hours
M-F: 8am - 5pm
S-S: Closed
Support Hours
24hr