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Financial Firms Failing to Fix Authentication Breaches
Financial firms are failing to strengthen their authentication technologies, even after a breach, according to research into the industry. As many as four in five financial services organizations had experienced a breach where authentication weaknesses was a factor. However, 63% failed to update their authentication systems after the attack. According to the report by Vanson Bourne – The State of Authentication in the Finance Industry – 85% of financial services firms had experienced a...
Vendor Ransomware Attack Impacts 660 Healthcare Organizations
Accounts receivable management agency Professional Finance Company (PFC) suffered a ransomware attack that impacted 660 of its healthcare organization clients. Professional Finance Company (PFC), an accounts receivable management agency based in Greeley, Colorado, disclosed a ransomware attack that impacted 660 of its healthcare organization clients. According to a notice on its website, PFC “detected and stopped a sophisticated ransomware attack in which an unauthorized third party...
What Law Firms Need to Know About Cybersecurity
Law firms have exactly what cyber attackers want – confidential and sensitive data, PII, intellectual property, contract details, trade secrets and important case information – with (typically) little security. Lawyers are bound to the attorney-client privilege, which means they must make every effort to keep all client information confidential. This would include prioritizing cybersecurity since much confidential client data is held within digital and technological systems. The ABA released a...
Identity-Related Breaches Hit 84% of US Firms in 2021
The number of security breaches stemming from stolen or compromised identities has reached epidemic proportions, according to new data from the non-profit Identity Defined Security Alliance (IDSA). The IDSA polled 500 US identity and security professionals to compile its 2022 Trends in Securing Digital Identities report. It found that 84% had experienced an identity-related breach in the past year, with the vast majority (78%) claiming it had a direct business impact. Part of the problem is...
Reexamining the “5 Laws of Cybersecurity” Part 2
Document Everything and Audit Regularly This rule is actually two rules in one. Part of maximizing visibility and uncovering vulnerabilities is regular and consistent internal auditing. To most security professionals, an audit is a tedious, and painful process. Unfortunately, too many businesses still fall short, making audits a necessary part of cybersecurity. For example, some attackers control victims’ machines for months or years before anyone notices due to insufficient logging...
Reexamining the “5 Laws of Cybersecurity” Part 1
Nearly a year ago, journalist Martin Banks codified “Five Laws of Cybersecurity”. Cybersecurity is a complicated field, and any way to simplify its many facets into short, easy-to-remember maxims is always welcome. The five laws are a very good start towards developing a robust security program. The laws are: Treat everything like it’s vulnerable. Assume people won’t follow the rules. If you don’t need something, get rid of it. Document everything and audit regularly. Plan for failure. Of...
Multi-Factor Authentication: A Key to Cyber Risk Insurance Coverage
Cyber-attacks are becoming more sophisticated and devastating, especially for small and medium enterprises (SMEs). With ransom demands rising and the cost of data breaches soaring, businesses are investing heavily in building their cyber defenses. However, cybersecurity is not bullet-proof. Buying a cyber risk insurance program can help outsource residual risk, and deploying multi-factor authentication is a prerequisite not only for getting coverage but also for lowering premiums....
How Does Cybersecurity Impact Environmental Services and Infrastructure?
Environmental sustainability has become a significant concern for businesses today. Yet, many are not seeing the connection between sustainability efforts and cybersecurity. Despite how different they may seem, these two topics are intertwined. If environmental services and infrastructure don’t embrace better security, the consequences could be severe. If organizations hope to make a positive environmental impact, they need thorough, reliable cybersecurity. Without it, cyberattacks could...
Vulnerabilities in Over 100k Medical Infusion Pumps
Most smart medical infusion pumps have known security gaps that make them vulnerable to hackers, according to new research by Palo Alto Networks’ Unit 42. Smart infusion pumps are network-connected medication delivery devices that use a combination of computer technology and drug libraries to administer medications and fluids to patients while limiting the potential for dosing errors. The research team reviewed crowdsourced data from scans of more than 200,000 infusion pumps on the networks...
You’ve been hijacked!
Has it ever happened to you that you opened the web browser on your PC and it looked a bit off? Then you perhaps did a Google search for something or tried to access your email only to have a dozen ads popping up or to be redirected to some other URL. Well, it means your web browser was hijacked. Browser hijacking is one of the most common cyber crimes out there today. What is browser hijacking? Browser hijacking is when a malware enters your system and takes control of your browser. It then...
Tax Scam Emails Are Alive and Well As US Tax Season Starts
Many countries have taxation forms with names that have entered the general vocabulary, notably the abbreviations of documents that employers are obliged to provide to their staff to show how much money they were paid – and most importantly, how much tax was already withheld and paid in on the employee’s behalf. In the UK, for example, the form name P45 is often used as a synonym for getting fired, given that it’s a final tax summary that you get when you leave a job, willingly or otherwise....
Your Employee Quit Your Organization. Make Sure Your Data Hasn’t
When someone new joins your organization, how do you manage their onboarding? Chances are, you already have processes in place for everything. The employee paperwork is taken care of by the HR, the on-floor assistance and other training is probably provided by a senior team member or the training and development team, and your IT team or MSP handles their IT/computer setup. But, what happens when they are leaving the organization. Is your off-boarding process just as meticulous? Businesses pay...
Data Privacy Week
Millions of people are unaware of and uninformed about how their personal information is being used, collected, or shared in our digital society. Data Privacy Week aims to inspire dialogue and empower individuals and companies to take action.
VPN 101: Remote Access and Safety
As we know, the Coronavirus pandemic has brought about a paradigm shift in the way businesses function. Home is now, ‘The Office’. With WFH taking root, companies and employees alike are experiencing so many benefits that it looks like it is here to stay. This has given a boost to various technologies that enable businesses to operate smoothly in the WFH environment. Examples include video conferencing applications such as Zoom, Microsoft Teams, Google Meet, Cloud data storage options, VoIP,...
System and Software Updates: Why You Shouldn’t Be Skipping Them for Later
We all know how annoying it can be when you get a pop-up asking if you’d like to update it or worse still, your system starts to update itself. The general tendency is to put it off until the next time you log onto your device, when you put it off again. We have all experienced it at some point or another, when we are on that important call or have to reply to an urgent email and decide a system update is just not worth the time. But, did you know that it is important to update your computer’s...
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Frequently Asked Questions
How soon can you start?
Usually we are able to start the on-boarding process the next day after we get an approval from our client. Depending on your specific case the on-boarding can take from 1 to 4 weeks.
How long does it take to speak with IT System Administrators?
We offer 24/7 support. If an emergency problem arises, we respond to our clients’ support needs, including on weekends. If it is a non-urgent service request, our client coordinators will open a ticket and a follow up will be made during normal business hours 8:00AM-5:00PM. On average our response time is 5 minutes. Our IT systems administrators are extremely fast at replying to emails and talking calls.
Do you monitor systems 24/7?
Yes, our IT support system administrators and network monitoring systems watch over the network 24/7 and identify issues before they turn into bigger problems. We identify and monitor all mission critical systems and applications for our clients.
Do your technicians maintain current vendor certifications?
Yes, our Systems Administrators hold various industry certifications and are required to keep their technical skills current through on-going training.
Do you require contracts?
No, we do not require service commitment time period in order to provide services.
Do you do Microsoft Office 365 migrations?
Yes, we have done numerous Office 365 migrations for many businesses. We are a certified Microsoft Partner and a certified Office 365 provider.
What are Managed IT Services (MSP)?
Managed IT services are the practice of outsourcing a company’s IT support needs to a third party organization that specializes in these services. It is a pro-active approach to managing the IT infrastructure of any company that has more than a handful of computers. Organizations usually delegate IT operations to Managed IT Service Providers (MSPs) to address those types of responsibilities. This model is an alternative to the more reactive, break-fix or on-demand outsourcing model. InVision Technology Solutions offers 4 different Managed Service Plans along with break-fix options for small and medium sized companies in the Phoenix Metro area.
Can I get a quote over the phone?
Yes, we can provide an estimate based on your current infrastructure. We need to collect some information about your company and we can give you an estimate over the phone. This process usually takes about 15 minutes.
Do you have written, guaranteed response time?
Yes, we guarantee a 1hr response time for all our managed service clients, however usually it is less than 10 minutes. It is written in our service agreements.
Do you keep track of IT inventory?
Yes, for clients on our managed service plans, we have developed a system which provides detailed information about their IT infrastructure for all systems covered by their plan, including all digital and physical assets.
Are your IT technicians US based?
Yes, all our IT consultants are in the Phoenix Metro Area. Every client has two dedicated engineers assigned and they are all based locally
Do you sell Cisco hardware?
Yes, we are a Select Certified Cisco Partner. We resell and support Cisco products.
What People Are Saying
After searching for months for a full-service IT solution and support provider, we found InVision Technology Solutions four years ago. Since that time, InVision, and its President, Sandra Juarez, have helped improve the many facets of our IT infrastructure, accommodating company growth, and in a manner that provides excellent service and protects our Company. InVision employees are knowledgeable, staying up to date on the ever-changing IT industry and, overall, its services fit well within our Company budget. I highly recommend InVision Technology Solutions as a full-service, IT solution and support provider.
As a medical practice, we heavily rely on technology and quick access to our data in order to provide the best care to our patients. Since we hired InVision Technology Solutions, over 10 years ago, we felt like we finally could focus entirely on patient care rather than being distracted by constant IT issues. They are reliable, professional and knowledgeable. Not only they address issues at hand, but they anticipate, prepare and address potential IT threats before they can hinder our operations.
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9316 E Raintree Dr #120,
Scottsdale, AZ 85260
14362 North Frank Lloyd Wright Boulevard
Scottsdale, AZ 85260
M-F: 8am - 5pm