InVision Technology Solutions provides remote and on-site technology support and systems administration. Our approach is designed to fit the specific needs of our customers. We understand that every business, regardless of its size, depends on their computer and communication systems in order to operate and stay in business. We also understand that it is difficult to retain and afford a full time IT professional for many small and mid-size businesses whose critical technology needs still need to be met.
InVision Technology Solutions offers flexible IT support with NO contracts required. Whether your IT business needs are weekly systems administration, managed and monitoring services, monthly updates of your systems or you have an occasional need for technical support, InVision Technology Solutions offers complete flexibility. Our approach is simple --- Personalized IT Support.
Remote Support - When support issue arise that need immediate attention or are minor problems, an InVision Systems Administrator can establish a secure connection to the user’s PC or the client’s network and provide technical support, saving you money, time and providing quicker resolution to the problem.
On-site Support – Support issues that cannot be resolved remotely or when a client requests face to face support, an InVision Systems administrator will set up a time that is convenient for the client to provide on-site services. On-site services are available after-hours and on weekends for emergency support issues or projects requiring minimal downtime and impact on client’s business.
Remote Monitoring – Our InWatch Monitoring system provides an extra level of assurance to our clients who depend heavily on their systems. InWatch monitors, updates, troubleshoots and alerts any issues that may arise on your systems and network. This is a proactive monitoring system, allowing InVision System Admins to be alerted of any problems on your network and the ability to respond quickly in taking remediation action. Monitoring your systems and network can mean a difference of minimal downtime in resolving a technical support issue and several hours of downtime and loss of productivity.
As needed Support – Our personalized support approach is designed with the customer in mind. Not every business needs IT support on a regular basis and some businesses prefer NOT to sign contracts. We offer this flexibility through our “As Needed Support”. Call us when a need arises and one our System Admins will assist you.
VoIP Phone Systems Support – InVision Technology Solutions offers solutions and support for Cisco and Switchvox (Digium) VoIP Phone systems. Having one provider support all of your technology and communication systems allows seamless integration of all these components and saves you money in maintenance and support of your systems. VoIP technology is easier to manage and the cost of ownership is dramatically lower than the traditional PBX systems.
Hardware and Software Procurement – InVision Technology Solutions offers a one-stop shopping approach for those customers who need assistance with choosing the right hardware, configuration, software and purchasing equipment for their business. We can provide competitive quotes or assist you in getting quotes from other vendors. Our team will keep track of any extended warranties or software subscription you may need to renew down the road.